Frequently Asked Questions

What is NGX Storage Academy?

NGX Storage’s official e-learning platform for building practical skills in enterprise storage across block, file and object. Courses are self-paced with short lessons and downloadable guides.
Who is this for?

System administrators, DevOps/SRE, virtualization and database engineers, solution architects and anyone evaluating or operating enterprise storage.
How do I enrol?

Create an account and click Enrol on the course page. Your progress is saved automatically across devices.
Do I need prior experience?

Basic IT literacy helps.
How long do the courses take?

Approximately 6–8 hours, depending on your pace and time.
Is there a certificate?

Yes. Pass the final assessment to receive a verifiable, shareable certificate and a badge.

How can I make a payment?

All payments are processed securely via bank transfer. Simply follow the checkout steps and complete your transaction using the bank details provided. Once the transfer is complete, please upload your payment receipt or invoice for confirmation. If you experience any issues, please contact us for assistance.

What are the technical requirements?

A modern browser, stable internet and the ability to download PDFs. Headphones recommended for upcoming courses.
Can I pause and resume the course?

Yes. Your progress is saved automatically and you can pick up where you left off.
Is my progress synced across devices?

Yes. Sign in on any device to continue from your last step.
What languages are supported?

Courses are delivered in English. Additional subtitle options may be added over time.
What should I try if something is not loading?

Refresh the page, clear cache, update your browser and retry in a private window. If the issue persists, contact support with screenshots and your browser version.

How is the final assessment graded?

A timed multiple-choice exam covering all modules. 60 questions in total. The passing threshold is 80%.
Can I retake the exam?

Yes, you can take the exam 3 times.
How do I share my certificate/badge?

Download the PDF and add it to LinkedIn or your CV. Each certificate includes verification details.
Does the certificate expire?

Each certificate is valid for two years beginning on the day it is received.
What is your code of conduct and privacy policy?

We expect respectful participation and academic honesty. Learner data is handled under our Privacy Policy.

NGX Storage Academy